Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our gaming platform to enhance your online pokies experience while operating within Australian privacy regulations and the requirements of the Australian Communications and Media Authority (ACMA).
1. What Are Cookies
Cookies are small text files stored on your device when you visit our website. These files contain information that helps us recognise your device and preferences during subsequent visits. We use cookies to provide you with personalised gaming experiences, maintain session security, and ensure compliance with Australian gambling regulations including responsible gambling measures.
2. Types of Cookies We Use
Our platform utilises several categories of cookies to deliver optimal gaming services:
- Essential Cookies: Required for basic site functionality, account authentication, and secure payment processing
- Performance Cookies: Monitor site performance, loading times, and game functionality to improve user experience
- Functional Cookies: Remember your preferences, language settings, and gaming history for personalised experiences
- Marketing Cookies: Track promotional campaign effectiveness and deliver targeted offers based on your gaming interests
- Security Cookies: Protect against fraudulent activities and ensure compliance with Australian anti-money laundering requirements
3. How We Use Cookies
We deploy cookies for various purposes aligned with providing responsible gambling services under Australian law. These include maintaining secure gaming sessions, processing deposits and withdrawals through Australian banking systems, implementing self-exclusion tools as required by state gambling authorities, and providing customer support tailored to Australian players' needs. Additionally, cookies help us comply with the Interactive Gambling Act 2001 by ensuring appropriate age verification and location confirmation processes.
4. Third-Party Cookies
Our platform integrates with approved third-party service providers who may place their own cookies on your device. These partners include payment processors authorised to operate in Australia, game developers licensed for Australian markets, analytics providers compliant with Australian Privacy Principles, and advertising networks that respect local gambling advertising restrictions. We ensure all third-party cookies align with Australian privacy standards and gambling regulations.
5. Cookie Duration and Storage
Different cookies remain active for varying periods based on their purpose and legal requirements. Session cookies expire when you close your browser, while persistent cookies may remain for up to two years to maintain your preferences and comply with Australian record-keeping obligations. Security-related cookies may have shorter lifespans to enhance protection, while responsible gambling tools may retain data longer to ensure effective self-exclusion measures across multiple sessions.
6. Managing Your Cookie Preferences
You can control cookie usage through several methods while maintaining essential gaming functionality:
- Browser Settings: Configure your browser to accept, reject, or prompt for cookie permissions
- Platform Settings: Access our cookie preference centre to customise non-essential cookie categories
- Opt-out Tools: Use industry-standard opt-out mechanisms for marketing and analytics cookies
- Mobile Controls: Adjust advertising identifiers and tracking settings on mobile devices
- Third-party Preferences: Manage cookies directly through our approved partners' preference centres
7. Browser-Specific Cookie Controls
Different browsers offer various cookie management options:
- Chrome: Access Settings > Privacy and Security > Cookies and Site Data to configure cookie preferences
- Firefox: Navigate to Settings > Privacy and Security > Cookies and Site Data for detailed controls
- Safari: Use Preferences > Privacy > Cookies and Website Data to manage tracking prevention
- Edge: Select Settings > Cookies and Site Permissions for comprehensive cookie management
- Mobile Browsers: Access privacy settings within your mobile browser's main menu
8. Impact of Disabling Cookies
While you can disable certain cookies, some restrictions may affect your gaming experience. Essential cookies ensure secure transactions through Australian banking systems and maintain compliance with mandatory responsible gambling features. Disabling performance cookies may result in slower loading times for pokies games, while blocking functional cookies could reset your preferences after each session. Marketing cookie restrictions will limit personalised promotional offers but won't affect core gaming functionality.
9. Data Protection and Privacy Rights
Under Australian Privacy Act 1988 and the Australian Privacy Principles, you have specific rights regarding cookie data collection and processing. These include the right to know what information we collect, how we use cookie data for gaming services, with whom we share anonymised usage statistics, and how long we retain cookie information. You can request access to your cookie data, correction of any inaccuracies, and deletion where legally permissible while maintaining regulatory compliance requirements.
10. Policy Updates and Contact Information
This Cookie Policy may be updated to reflect changes in Australian gambling legislation, privacy regulations, or our gaming platform features. We will notify registered users of significant changes through email communications or prominent website notices. Any updates will maintain compliance with current Australian privacy standards and gambling authority requirements. For questions about our cookie practices, data protection compliance, or to exercise your privacy rights, contact our dedicated privacy team through the customer support channels available on our platform.